Website Maintenance Services

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About Our Website Maintenance Services

Let us help take your business or organisation's website to the next level!

ABOUT OUR WEBSITE MAINTENANCE SERVICES

The Problems

Common problems with website development and how we can help solve them

Self-maintained websites break down when businesses apply updates themselves, and they may not even know that there are new design issues &/or functionality malfunctions.

WordPress gets less and less secure the longer it is since the site’s WordPress core, theme and plugins have been updated.

WordPress is the most widely used website platform on the internet, and there are applications specifically designed to search for weak websites that have outdated plugins, WordPress versions or theme.

These applications are constantly looking for security vulnerabilities. Furthermore, they are automated, so they don’t even need people to scan your website for ways to get into your site.

Business or self-created sites often don’t have the proper security tools used such as firewall, 2FA, and a whole load of other common security tools.

Sometimes WordPress sites slow down with time due to server/web host issues, or perhaps a plugin that’s been updated has added a load of bloat to its code – a common problem that costs time & money due to lower conversion rates!

Sites also sometimes go down without even knowing i.e. they go offline due to a bug in an update or server/web host issues.

Sometimes businesses add new features and make changes and these changes break the site’s design or functionality in some way too.

We know that it’s taken clients a lot of time to find a company like ours for a new website developer and this can cause issues and lead to the site’s backend becoming messy or slow because of too many plugins or plugins that aren’t developed using the common WordPress coding standards.

Companies often lose money due to technical issues that affect sales, conversions, and leads – I’ve had clients that have had to have their whole website rebuilt prematurely due to sites becoming such a mess.

WordPress is only a website platform and isn’t the problem. The problem is that all websites have flaws and because WordPress is so popular, many more people & bots are trying to hack the low hanging fruit of sites that aren’t regularly updated!

 

Solutions:

 

Solution #01: We’ll make sure your website is always secure – monitored 24/7!

We’ll make sure that your site is secure! We’ll install all of the best security plugins and use the best WordPress security standards & best practices to ensure that your site is harder to hack.

Solutions #02: We’ll make sure that your site is always up to date

Next Level Web Design CIC will ensure that your website is always up to date with no bugs creeping in without us knowing about it.

Solution #03: We’ll make sure that your website is always fast & performing well

We’ll monitor your site’s speed to make sure that your site always loads quickly and displays correctly.

Solution #04: We’ll make sure that your site is always online & available to potential clients

With our WordPress maintenance plans, we get notified anytime a site goes down or offline. So if there’s a problem, we’ll know about it and actively solve the issue as soon as it happens.

Solution #05: We’ll make sure that your site is bug & error-free after updates

Breaks & bugs that crop up from plugin and theme updates, will always get fixed as soon as they crop up. In addition, our state of the art WordPress systems notifies us of any significant changes to the site’s design after a WordPress core, plugin or theme update. Thus, ensuring that your website always looks and functions as you need.

Solution #06: You’ll always have a website creator that you can trust and is always there for your organisation and to work on your digital presence

At Next Level Web Design CIC, we see website development & developing an online presence for a business as being a collaborative effort.

We place great emphasis on developing a relationship based on integrity with our client’s – it’s why all of our previous customers gave us a 5-star rating on Google My Business.

We believe in building relationships with your clients because a website creator that knows your business better can better help your business.

We hope that you’ll never need to hire a new WordPress website developer again – with all the stress that can come with it.

Solution #07: We’ll keep your website running quickly & smoothly = More sales, conversions, & leads – Less stress, time wasted, & financial losses

Having a site that loads quickly is good for a site’s rankings in search engines. It’s also great for the user experience (UX) of your site’s visitors.

We’ll run regular performance tests to make sure that your site doesn’t start to slow down after any plugin or theme updates.

We use our surplus profits to help communities

Next Level Web Design is a social enterprise which means that getting a website from us pays for helping people with mental health problems who slip into some form of addiction.

Great customer care - your website is a collaborative venture

We provide great customer care. Website development should always be a collaborative venture as nobody knows more about your business than you and your team.

Making technical factors easily understood

We believe in making the website development process as simple as possible and we’ll explain everything you need to know about your website.

We like to build relationships with our customers that last

We always get a 5-star rating from our customers. We’ll work with you on your project to make sure that you’re always making informed decisions.

Responsive goal-driven web design

We research your project, your business, goals, & market, and then we start building a plan for your site’s structure, content, and layout to specifically fulfil your business and website objectives.

WordPress training provided & integrated

We can provide you with training on how to use your site and how to update the content, with support, as and when you need to. This will help your site to appear higher in Google search results.

Carbon footprint offsetting included in all website maintenance plans

These days we know that our customers are increasingly concerned about the environment so we include carbon offsetting in all of our website maintenance plans so that your business is doing its bit for the environment.

Our website maintenance plans ensure that you never have to worry

Choose one of our optional website maintenance plans and you don't just get hosting! We'll back your site up daily, install & manage advanced security features, update plugins and themes, and make sure that your site always loads quickly.

About Our Other Services

Let us help take your business or organisation's website to the next level!

Free On-Page SEO Audit

Take advantage of our free -on-page SEO auditing service if you’d like an assessment of how well your site is optimised for search engines. We’ll check your website for errors at the same time to make sure that all of the technical factors.

We use technologies that enable us to provide high-quality design services for tradesmen. Your site will not only look good but will adapt to suit the screen that it’s being viewed on. It will also be quick for us to update any text or images on the site.

Schema.org Snippets

Schema code snippets are a great way of telling search engines more about exactly what your site’s content is all about and the type of content it is. Google uses this code to choose pages to be used in its SERPs as featured answers to questions, for example. This can greatly help both your rankings and Click Through Rates (CTR).

Google My Business

Depending on the package you choose, we’ll provide free web hosting with every static web design package. We will ensure that you not only get a unique website design, but there will be no hidden costs in getting your static website built and deployed.

WordPress Website Development

Affordable website development for SMEs and CICs using WordPress or Wagtail.

Website Maintenance Services

Eco-friendly website maintenance services that keep your site secure & fast.

Local Search Engine Optimisation

Local search engine optimisation services to help your business to rank locally in search engines.

The benefits of using us

Here's an overview of some of the many benefits you get by choosing us for your next website project:

We use our surplus profits to help communities

Next Level Web Design is a social enterprise which means that getting a website from us pays for helping people with mental health problems who slip into some form of addiction.

Great customer care - your website is a collaborative venture

We provide great customer care. Website development should always be a collaborative venture as nobody knows more about your business than you and your team.

We like to build relationships with our customers that last

We always get a 5-star rating from our customers. We’ll work with you on your project to make sure that you’re always making informed decisions.

Making technical factors easily understood

We believe in making the website development process as simple as possible and we’ll explain everything you need to know about your website.

Responsive goal-driven web design

We research your project, your business, goals, & market, and then we start building a plan for your site’s structure, content, and layout to specifically fulfil your business and website objectives.

WordPress training provided & integrated

We can provide you with training on how to use your site and how to update the content, with support, as and when you need to. This will help your site to appear higher in Google search results.

Our website maintenance plans ensure that you never have to worry

Choose one of our optional website maintenance plans and you don't just get hosting! We'll back your site up daily, install & manage advanced security features, update plugins and themes, and make sure that your site always loads quickly.

Carbon footprint offsetting included in all website maintenance plans

These days we know that our customers are increasingly concerned about the environment so we include carbon offsetting in all of our website maintenance plans so that your business is doing its bit for the environment.

Website Development Process Overview

An overview of the website development process that we use for all of our advanced website development services:

01.

Initial Inquiry

Fill in the ‘Get a Quote’ form as it asks lots of questions that we need to know the answers to to ensure that you have the most accurate quote possible…

02.

Project Analysis & Research

This is the analysis stage of your project. This is where we gather all of the information we need from you to start planning your website. We’ll need to know what content you already have so that we can plan what content you need.

03.

Planning

Next, we’ll plan all of the content and rough structure that you’re going to need for your new site and so we know exactly what we need. By the end of this stage, we’ll have a plan for how the site is going to be structured ready for the design stage.

04.

Design

We’ll design some mockups for your new website’s design and get your approval before starting to design the site’s pages and other content such as images.

05.

Content

If you require us to write the content for your website, we’ll get that written by professional copywriters and this will be optimised for search engines.

06.

Development

At this stage, we’ll start developing your website’s theme and page layouts and then add the content created in the design & content stages to your new website.

07.

Testing

Once the site’s built, we’ll move into the testing and initial optimisation stage. It’s at this point where we’ll be looking for errors and bugs in the site to ensure that your site displays correctly on all devices and works correctly.

08.

Deploy

By this point, we’ll have done a lot of work on your new website so it’s now ready for deployment at its final location and once this migration is complete, we’ll make your website live to the world!

09.

Maintain, Grow, & Optimise

Using Google Analytics to track visitors to your website, we’ll look at how visitors are using your website and we’ll discover and optimise your site to increase the number of visitors to your site and improve the number of visitors who convert to paying customers.

Fellow of the School of Social Entrepreneurs

Some of our Testimonails

Don't take our word for it, read what some of our previous customers have said about the services we offer!

“Jon at Next Level Web Design is more than a very knowledgeable website developer, he is interested in the people he works with and the purpose behind the website. We are delighted with the site and thoroughly recommend this amazing service.”

Janice Mason

Owl XL CIC

“Jon is extremely responsive and knows his stuff inside out. Through his expertise, our website not only looks better but is easier to navigate; has improved features; adheres to confidentiality [privacy] laws; and is seen by more people.”

Daniel Ware

Dual Diagnosis Anonymous (UK)

“Jon has helped me gain a greater appreciation of what actions I need to take to improve and increase the reach of my online presence. This extends to beyond just the website itself, it’s where a website is ranked on search engines.”

Ling Salter

Compassionate Cuppa CIC

“Jon provided me with everything I needed for my company’s online digital presence. From beginning to end, Next Level Web Design were patient, efficient, and provided a professional service at every step of the way in my website’s development.”

Michael Silke

MJS Engineering Architectural

Frequently Asked Questions

Common questions about our services answered for your convenience...

That very much depends on the site features and functionality that you want.

A simple site that only has a limited number of pages and that doesn't require your site to be optimised for search engines will cost anything from £500 and up.

A more comprehensive service that includes local SEO will start at around £1000+ for a small website that needs SEO.

We give a quote that's completely unique to your site needs & requirements, so get in touch to find out how much your project will cost!

Well, when you're looking for a website designer or devekoper, you'll no doubt come across people and agencies that would happily charge less. The problem with this is that they aren't ever going to be able to put the time and effort into getting to know your business or organisation like we will.

At Next Level Web Design CIC, we usually create a completely unique design that is tailored to suit your needs.

In order to do this, we need to get to know your business and your target markets & audience. This is all time-consuming if it's done properly.

However, we can build sites on a tight budget if you only need a simple website that provides basic information about your business.

We should emphasise that although these packages are suitable for tradesmen, they probably aren't suitable for a business that needs to rank in search engines or that requires some sort of dynamic content.

If your organisation needs advanced functionality such as a forum or you want to tell products & services online, then we recommend investing in your website.

One of the core values at the heart of Next Level Web Design CIC is integrity.

We won't recommend anything you don't need, and will always look into cheaper options if your budget is tight!

We’ve also been asked that question too. We spend a lot of time researching and planning our client's websites if they've opted for a more advanced website development requirements, and this adds a lot of value, but typically cheaper than larger agencies because:

  1. A lot of our customers are small CICs, SMEs, or charities and so we try to keep our overheads down so that we can provide our services at affordable rates to suit small budgets
  2. We don't use an office for our work
  3. We do all of the customer care ourselves so we save on costs because of that

Just remember that we charge on a case by case basis, and if you're a CIC or charity who works in menthal health, or addiction, then we'll also be providing a discount to help your project to succeed.

A simple website development that only has 4 or 5 pages, doesn't need to be optimised for search engines and doesn't require any bespoke or complex functionality is seen by us as a small website.

For tradesmen websites, we often provide the following pages and site functionality for £600:

  1. Home Page
  2. Services Page
  3.  &/or Products Page 
  4. Gallery/Portfolio
  5. Contact Us Page with Contact Form
  6. Help with GDPR compliance

Any project that needs more advanced functionality and/or services included in the site's development such as dynamic content (other than a blog), forums, link building or SEO etc will undoubtedly cost more.

For example, our SEO service on its own starts at £1000 as that rqeuires a lot of work and time for us to complete.

Technically, we will need all of the text , any logos or images, videos or any content that you would like used on your new website.

However, if you're going for one of our more advanced website packages, then this will require that we meet on multiple occassions to discuss your needs.

At Next Level Web Design, we have a whole process that we use on the move complicated websites that we work on as it'll require a lot of research and planning for things like content and site structure.

If you don't feel able to provide us with content, than we can point you in the right direction to find someone who you can pay to write your website's copy.

Like the pricing question, it very much depends on the project we're working on.

For small sites, working quickly but dilegently  is the aim of the game, as time is money  and usually small websites are linked to tight budgets.

For an estimate, a tradesmen website design project would probably take a week, and a much larger website would start at weeks and possibly up to months if it's a really large project like the Dual Diagnosis Hub.

Our SEO service starts at £1000 and includes high-quality content to be written to help you to rank higher in search engines.

It also includes making sure that all of the on-page elements than Google likes to be used will all be optimised in an organic and natural way.

There will also be an ongoing cost of around £300 per month to pay for us guest blogging and other inbound link building strategies and we recommend that you're thinking in terms of 9 to 12 months on going SEO.

We include link building in our SEO packages, and this will enable you to be able to tell us what you need and then forget about it.

We will send you regular emails showing you exactly what we've done with reports on how your search engine rankings are doing.

Since Covid the workplace has changed forever. We no longer meet up with our clients as everything can be done using a combination of telephone, Zoom, email, & WhatsApp messages.

We also don't have an official office, so there isn't anywhere for you to visit.

However, if you would like to meet us in person initially, NLWD are more than happy to meet for a coffee (covid rules permitting).

We don't usually set up our client's social media channels, as it's usually better that the client does that. Same goes for a Google My Business listing, which is why we set up the guide in our tutorials section, but at a push and for a fee, we can help you out with those tasks.

No, is the simple answer.

Next Level Web Design tend to only work with clients that are a good fit, that means that have the budget to pay for their project and that we 100% beleive that we can help.

We usually get a 5-star rating because we only take on clients who are willing to do everything that we require in terms of providing content, and giving us the information we need to help your CIC or company to succeed.

Generally speaking, we don't manage our client's social media channels, but we are willing to help you to create and develop content for them.

Technically, we will need all of the text , any logos or images, videos or any content that you would like used on your new website.

However, if you're going for one of our more advanced website packages, then this will require that we meet on multiple occassions to discuss your needs.

At Next Level Web Design, we have a whole process that we use on the move complicated websites that we work on as it'll require a lot of research and planning for things like content and site structure.

If you don't feel able to provide us with content, than we can point you in the right direction to find someone who you can pay to write your website's copy.

Get in touch with us today!

Let us take your organisation’s website to the next level…

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